Employees in call centres and BPO companies are making quick moves through Employee Referral Programmes (ERP) and saving time for the recruiters. The process helps employees to earn as well as refer a friend. Employees are motivated and it makes them feel that they are a highly valued resource.
The referral process is easy. The employee needs to submit the resumé of the candidate whom he is referring along with the badge number (a unique number given to each employee). Then the person is called for an interview and if selected the amount is credited to the employee after the person referred completes six months with the organisation.
Over the past three years, employee referrals at HCL Technologies Ltd have increased at the rate of 10 to 15 per cent. The company has hired more than 30 per cent of the staff through ERP.
According to HCL Technologies Ltd RMG head B. Ravishankar, "Referral campaigns are an integral part of the recruitment drive and the programme has been well received by employees. It is evident from the huge number of referrals, which we get when we organise for the drives that are held across India every quarter."
Each HCL employee gets anything between Rs 8,000 to Rs. 30,000 for their references.
Perotsystem has a unique ERP called ARC (associate referral challenge) that has contributed to almost about 45 per cent of their recruitment. The company’s employee referrals have grown from 10 per cent to 45 per cent.
Perotsystems Business Process Solutions managing director Vardhaman Jain said, "One of the key reasons for the success of ARC scheme is that our associates can communicate the job requirements to their acquaintances and friends in a much better manner."
"Any candidate walking in for an interview and refers 10 potential candidates is given on the spot gifts," said Mr Jain.
Cognizant Technology Solution recruits approximately 50 per cent of its experienced hires through its employee referral scheme each year. In the last three years, over 8,000 professionals have been recruited through the employee referral programme. The incentives range from Rs 5,000 to Rs 50,000 depending on the level at which the candidate is referred.
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